Technical Support

OLED/LCD Transparent Touch Display Technical Support

Welcome to our OLED/LCD Transparent Touch Display Technical Support page! Whether you're a newcomer or an experienced user, we are here to provide the assistance you need.

Contact Us:

Our support team is available during the following hours:

Working Hours (GMT+8):
Monday - Friday: 08:00 AM - 06:00 PM

Contact Methods:

How We Can Assist You:

  • Display Setup Assistance: Get guidance for first-time setup or re-installation.
  • Troubleshooting: Assistance with error codes, connectivity issues, or display quality problems.
  • Maintenance Advice: Tips for cleaning, firmware updates, and replacing components.
  • Parts and Repairs: Help with warranty claims or obtaining replacement parts.

Quick Tips Before Contacting Us:

To help us serve you faster, please prepare the following before reaching out:

  1. Order Number, Product Model, and Serial Number - Helps us locate your product quickly.
  2. Describe the Issue Clearly - Include error codes, symptoms, or troubleshooting steps you've already tried.
  3. Attach Photos or Screenshots - If possible, provide visual evidence for quicker diagnosis.